Legal

Terms & Conditions

Effective Date: January 1, 2025 Last Revised: January 1, 2025 Jurisdiction: California, USA

Read carefully before submitting a bill. By uploading an electricity bill and providing your contact details through the Energy Maisons California platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree, do not submit your bill or contact information.

01

Who We Are

Energy Maisons LLC (“Energy Maisons,” “we,” “us,” or “our”) is an independent commercial energy advisory service incorporated and operating in the State of California, United States.

We are not a utility company, energy broker, licensed electrical contractor, financial institution, or legal services provider. We are not affiliated with, endorsed by, approved by, or acting as an agent of Pacific Gas and Electric Company (PG&E), Southern California Edison (SCE), San Diego Gas & Electric (SDG&E), the Los Angeles Department of Water and Power (LADWP), the Sacramento Municipal Utility District (SMUD), Glendale Water & Power, Burbank Water and Power, Pasadena Water and Power, or any other California investor-owned utility, municipal utility, or community choice aggregator.

Utility names and service territory references are used solely for the purpose of identifying the utility providers whose tariff schedules we are experienced in analysing. Such use constitutes nominative fair use and does not imply any affiliation, sponsorship, or endorsement by those utilities.

02

Nature of Our Service

Advisory Only

Energy Maisons provides general commercial energy advisory services, including informal analysis of electricity billing data, identification of potential inefficiencies in rate schedule selection, and high-level guidance on demand management and distributed energy resources. All services are advisory in nature only.

03

Bill Submission & Automated Processing

When you upload an electricity bill through the Energy Maisons platform, you understand and agree to the following:

04

Data You Provide

By submitting your bill and contact information, you represent, warrant, and agree that:

05

Data Privacy & Security

Energy Maisons takes the privacy and security of your data seriously. We handle all submitted data in accordance with applicable California and federal privacy law, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

Your CCPA Rights. As a California resident or representative of a California business, you have the following rights with respect to personal information we hold about you:

To exercise any of these rights, please contact our Privacy Officer at privacy@masons.energy. We will respond to verifiable requests within 45 days, with a possible 45-day extension where reasonably necessary.

06

Communications

By submitting your information, you expressly consent to the following communications from Energy Maisons:

Opting Out. You may opt out of further communications from us at any time by:

Opting out will not affect any ongoing contractual or advisory relationship you have elected to enter into with us under a separate written agreement.

07

No Obligation

Submitting your bill through the Energy Maisons platform does not create any binding contract, agreement, or obligation between you and Energy Maisons, except for the obligations expressly stated in these Terms.

08

Intellectual Property

All content appearing on the Energy Maisons platform, including but not limited to text, graphics, logos, icons, images, user interface elements, and the underlying software, is the property of Energy Maisons LLC and is protected by applicable United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on this platform without our prior written consent.

Utility company names (including PG&E, SCE, SDG&E, LADWP, SMUD, and others referenced on this platform) are trademarks of their respective owners. Such names are used by Energy Maisons solely for the purpose of identifying the utility providers whose tariff schedules we analyse, consistent with nominative fair use doctrine. This use does not constitute a claim of trademark rights by Energy Maisons in any utility company’s name, logo, or branding.

09

Limitation of Liability

To the maximum extent permitted by applicable law, Energy Maisons LLC, its officers, members, employees, contractors, and agents shall not be liable for any damages arising out of or related to your use of our platform or services.

Some jurisdictions do not allow the exclusion or limitation of certain categories of damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

10

Indemnification

You agree to indemnify, defend, and hold harmless Energy Maisons LLC and its officers, members, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

11

Dispute Resolution & Arbitration

Informal Resolution First. Before initiating any formal dispute proceeding, you agree to contact Energy Maisons at legal@masons.energy to describe the nature of your dispute and provide a reasonable opportunity (not less than 30 days) for us to resolve it informally.

Binding Arbitration. If the dispute cannot be resolved informally, you and Energy Maisons agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, before a single arbitrator. The seat of arbitration shall be San Francisco, California. The language of the arbitration shall be English. Judgment on the Award may be entered in any court having jurisdiction.

Class Action Waiver

YOU AND ENERGY MAISONS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If this provision is found to be unenforceable, the arbitration agreement shall be null and void in its entirety.

Small Claims Exception. Notwithstanding the foregoing, either party may bring an individual action in small claims court in San Francisco County, California, if the claim qualifies for small claims jurisdiction and is brought on an individual (non-class, non-representative) basis.

Arbitration Costs. For claims where the amount in controversy does not exceed $10,000, we will pay all AAA filing, administration, and arbitrator fees. For claims exceeding $10,000, AAA fee allocation rules shall apply.

12

Modifications

Energy Maisons reserves the right to modify these Terms & Conditions at any time. Changes will become effective immediately upon posting the revised Terms to this page. The “Last Revised” date at the top of this document will be updated to reflect the date of the most recent revision.

For material changes — those that materially affect your rights or obligations under these Terms — we will endeavour to notify existing contacts by email to the address on file at least 14 days before the changes take effect. Your continued use of the platform or services after the effective date of any changes constitutes your acceptance of the revised Terms.

It is your responsibility to review these Terms periodically. We recommend bookmarking this page.

13

Governing Law

These Terms & Conditions and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict-of-law principles.

To the extent that any claim is not subject to binding arbitration under Section 11, you and Energy Maisons each irrevocably consent to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California for the resolution of such claims.

14

Severability

If any provision of these Terms & Conditions is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary so that these Terms otherwise remain in full force and effect.

The parties further agree that in such event they will negotiate in good faith to replace the invalid, illegal, or unenforceable provision with a valid provision that, to the greatest extent possible, achieves the original commercial intent of the replaced provision.

The invalidity of any one provision shall not affect the validity of any other provision herein.

15

Contact

If you have questions about these Terms & Conditions, wish to exercise your privacy rights, or need to reach us for any legal matter, please contact us by any of the following means: